Shipping Most orders ship within 24-48 hours. Delivery times range from 1 – 5 business days, depending on your location. We include free shipping with all orders. In the event that you require expedited shipping, please email sales@diasystems1.com.
All small items will be shipped USPS First Class Mail or Priority and all larger packages will be shipped insured FedEx Ground with tracking. Most of the items that we sell are brand new still sealed in their boxes. However we do sell some used and refurbished items. All used and refurbished items are pre-tested prior to shipment and we are not responsible for damages that may occur during shipping, we do however package everything as securely as possible.
Returns We are unable to do refunds based on incompatibility issues. It is the customer’s responsibility to make sure that the product is compatible with their equipment. There is a 7 day money back guarantee on all unopened items. With the exception of wrong item delivered, buyer is responsible for all return shipping costs as well as a 15% restocking fee.